Sunday , February 5 2023

Sephora Jobs 2022 – Client Experience & Services

Website Sephora

Job Description:

At Sephora, we know our success is based on the fearless leadership of our teams. Each of our retail locations has unique needs to best serve both its clients and staff, and we rely on our Leads, Store Directors, Specialists, and District Managers to manage multiple aspects of their businesses as if it was their own. This allows them to pay it forward as role models for their teams—the teams that impact our clients every day.

Job Responsibilities:

As a Co-Manager, Client Experience & Services, you will be responsible for managing all aspects of the stage experience and all services, classes and events in a specific Sephora store location. This includes management and development of all members of the Color, Skin, and Fragrance worlds, the Cash wrap team, Services Coordinator(s), all elevated experts and employees. In addition, you will:

  • Execute training for all new hires as well as for existing employees
  • Ensure the timely response to all client feedback for the store
  • Communicate team hiring needs and manage the hiring process for all direct reports
  • You will support the store’s hiring needs as needed
  • Understand store goals, opportunities and trends and ensure the store employees are aligned with each
  • Regularly act as the Client Experience & Logistics Leader within the store
  • Engage with employees and clients on-stage whenever possible

Job Requirements:

  • Proven ability to lead and build top performing teams
  • Exceptional leadership and influential skills
  • Flexible availability to work during “peak” retail hours such as nights, weekends, and holidays
  • 2-4 years’ experience in a similar role at a similar volume store or equivalent internal experience
  • Proven ability to create teams by attracting and identifying talented leaders
  • Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment
  • Adherence to Sephora’s dress code and other policies in the Sephora Employee Handbook

Job Details:

Company: Sephora

Vacancy Type:  Full Time

Job Location: Melbourne, FL, US

Application Deadline: N/A

Apply Here

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