Shopper Application – Beauty Boutique Expert PT

Job Description:

To maximize sales of beauty products and services sold by Shoppers Drug Mart to customers by providing information, advice, application, counsel and instruction, while achieving excellence in sales and customer service.

Job Responsibilities:

• Resolves customer complaints within guidelines
• Maximizes sales and awareness of promotional programs
• Provides superior customer service, consultations, demonstrations, etc. (ie. make-up applications, skin care consultations, and fragrance demonstrations)
• Promote a positive environment for customers and coworkers
• Builds customer loyalty through follow up and repeat business
• Introduces and promotes Assisted Selling to customers
• Ensures prestige and derm brands are tracked and that daily targets are achieved
• Promotes sales through encouraging customers to participate in the PC Optimum program
• Promotes sales of beauty products; provides information on new or existing products and services; conducts demonstrations
• Identifies customers’ needs and sells through demonstration and education
• Seeks out development such as through workshop/education sessions to ensure product knowledge is current
• Possesses a “selling is fun” attitude
• Introduces and promotes “beautyBoutique.ca” to customers

Job Requirements:

• Punctual and reliable
• Proven consultative skills to provide information, advice and guidance to customers on Shoppers Drug Mart beauty products and services
• Commitment to providing excellence in customer service
• Selling experience with a proven track record
• Selling skills in Cosmetics/ luxury goods
• Strong communication skills to make presentations, instruct individuals and groups on the use of cosmetics
• Customer service oriented
• Ability to bend and stretch to stock shelves
• Comfort level learning and implanting daily usage of the in-store tools and applications (ex: iPad, derm tools)
• A good knowledge of various beauty products and services available
• Ability to work flexible shifts which may include nights and weekends
• Independent thinking and decision – making when dealing with customer issues and devise appropriate solutions
• Perform other duties as required
• Ability to climb ladder
• Planning, Judgment and Decision Making
• Ability to conduct sit down makeup and skincare consultations and demonstrate application
• Ability to lift up to 50 pounds
• Ability to work in a fragrance filled environment

Job Details:

Company: Shoppers Drug Mart

Vacancy Type:  Full Time

Job Location: Cochrane, AB, USA

Application Deadline: N/A

Apply Here

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