Shoppers Careers – Beauty Boutique Expert

Job Description:

To maximize sales of beauty products and services sold by Shoppers Drug Mart to customers by providing information, advice, application, counsel and instruction, while achieving excellence in sales and customer service.

Job Responsibilities:

• Ensures prestige and derm brands are tracked and that daily targets are achieved
• Introduces and promotes “beautyBoutique.ca” to customers
• Seeks out development such as through workshop/education sessions to ensure product knowledge is current
• Resolves customer complaints within guidelines
• Maximizes sales and awareness of promotional programs
• Promotes sales of beauty products; provides information on new or existing products and services; conducts demonstrations
• Promote a positive environment for customers and coworkers
• Introduces and promotes Assisted Selling to customers
• Provides superior customer service, consultations, demonstrations, etc. (ie. make-up applications, skin care consultations, and fragrance demonstrations)
• Identifies customers’ needs and sells through demonstration and education
• Possesses a “selling is fun” attitude
• Promotes sales through encouraging customers to participate in the PC Optimum program
• Builds customer loyalty through follow up and repeat business

Job Requirements:

• Ability to lift up to 50 pounds
• Commitment to providing excellence in customer service
• Ability to climb ladder
• Selling skills in Cosmetics/ luxury goods
• A good knowledge of various beauty products and services available
• Planning, Judgment and Decision Making
• Selling experience with a proven track record
• Perform other duties as required
• Ability to bend and stretch to stock shelves
• Independent thinking and decision – making when dealing with customer issues and devise appropriate solutions
• Strong communication skills to make presentations, instruct individuals and groups on the use of cosmetics
• Proven consultative skills to provide information, advice and guidance to customers on Shoppers Drug Mart beauty products and services
• Punctual and reliable
• Ability to conduct sit down makeup and skincare consultations and demonstrate application
• Comfort level learning and implanting daily usage of the in-store tools and applications (ex: iPad, derm tools)

Job Details:

Company: Shoppers Drug Mart

Vacancy Type:  Full Time

Job Location: Kanata, ON, CA

Application Deadline: N/A

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