
Website Shoppers Drug Mart
Job Description:
To maximize sales of beauty products and services sold by Shoppers Drug Mart to customers by providing information, advice, application, counsel and instruction, while achieving excellence in sales and customer service.
Job Responsibilities:
- Promotes sales through encouraging customers to participate in the PC Optimum program
- Builds customer loyalty through follow up and repeat business
- Ensures prestige and derm brands are tracked and that daily targets are achieved
- Introduces and promotes “beautyBoutique.ca” to customers
- Provides superior customer service, consultations, demonstrations, etc. (ie. make-up applications, skin care consultations, and fragrance demonstrations)
- Identifies customers’ needs and sells through demonstration and education
- Introduces and promotes Assisted Selling to customers
- Resolves customer complaints within guidelines
- Maximizes sales and awareness of promotional programs
- Possesses a “selling is fun” attitude
- Promote a positive environment for customers and coworkers
- Seeks out development such as through workshop/education sessions to ensure product knowledge is current
- Promotes sales of beauty products; provides information on new or existing products and services; conducts demonstrations
Job Requirements:
- Customer service oriented
- Comfort level learning and implanting daily usage of the in-store tools and applications (ex: iPad, derm tools)
- A good knowledge of various beauty products and services available
- Ability to lift up to 50 pounds
- Selling experience with a proven track record
- Strong communication skills to make presentations, instruct individuals and groups on the use of cosmetics
- Ability to work flexible shifts which may include nights and weekends
- Commitment to providing excellence in customer service
- Punctual and reliable
- Ability to climb ladder
- Ability to bend and stretch to stock shelves
- Ability to work in a fragrance filled environment
- Ability to conduct sit down makeup and skincare consultations and demonstrate application
- Proven consultative skills to provide information, advice and guidance to customers on Shoppers Drug Mart beauty products and services
Job Details:
Company: Shoppers Drug Mart
Vacancy Type: Full Time
Job Location: Vancouver, BC, CA
Application Deadline: N/A
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