Shoppers Careers – Beauty Boutique Expert

Job Description:

To maximize sales of beauty products and services sold by Shoppers Drug Mart to customers by providing information, advice, application, counsel and instruction, while achieving excellence in sales and customer service.

Job Responsibilities:

• Builds customer loyalty through follow up and repeat business
• Seeks out development such as through workshop/education sessions to ensure product knowledge is current
• Identifies customers’ needs and sells through demonstration and education
• Introduces and promotes Assisted Selling to customers
• CUSTOMER SERVICE
• Promotes sales of beauty products; provides information on new or existing products and services; conducts demonstrations
• Introduces and promotes “beautyBoutique.ca” to customers
• Ensures prestige and derm brands are tracked and that daily targets are achieved
• Provides superior customer service, consultations, demonstrations, etc. (ie. make-up applications, skin care consultations, and fragrance demonstrations)
• Maximizes sales and awareness of promotional programs
• Promote a positive environment for customers and coworkers
• Promotes sales through encouraging customers to participate in the PC Optimum program
• Resolves customer complaints within guidelines
• Possesses a “selling is fun” attitude

Job Requirements:

• Punctual and reliable
• Selling experience with a proven track record
• The above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.
• Independent thinking and decision – making when dealing with customer issues and devise appropriate solutions
• Ability to work flexible shifts which may include nights and weekends
• Selling skills in Cosmetics/ luxury goods
• Ability to climb ladder
• A good knowledge of various beauty products and services available
• Ability to bend and stretch to stock shelves
• Commitment to providing excellence in customer service
• Planning, Judgment and Decision Making
• Proven consultative skills to provide information, advice and guidance to customers on Shoppers Drug Mart beauty products and services
• Perform other duties as required
• Ability to work in a fragrance filled environment
• Customer service oriented
• Ability to lift up to 50 pounds
• Ability to conduct sit down makeup and skincare consultations and demonstrate application
• Strong communication skills to make presentations, instruct individuals and groups on the use of cosmetics
• Comfort level learning and implanting daily usage of the in-store tools and applications (ex: iPad, derm tools)

Job Details:

Company: Shoppers Drug Mart

Vacancy Type:  Full Time

Job Location: Vancouver, BC, CA

Application Deadline: N/A

Apply Here

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