Job Description: Managing the customer service functions, including cash, cashiers and merchandising. Job Responsibilities: Answers inquiries regarding location of product, rainchecks, etc. Maintains cleanliness and ensure washrooms are stock with proper items throughout the shift ie. toilet paper/paper towel Provides on-going guidance and instruction Monitors inventory level and informs AFSM/FSM Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures Promotes the CSI Survey Ensures shelves are clean and organized with proper rotation Ensures cashier/merchandising staff comply with all store policies and operating procedures Ensures store employees present proper image to the public in accordance with Uniform Policy and Dress Code Guidelines (ie. clean appearance, approved uniform, name badge) Ensures product displays are set up and taken down as directed by the AFSM/FSM Trains cashiers/merchandisers in job functions Resolves customer issues according to established guidelines (refunds, exchanges, etc.) Puts up and takes down flyer/event POP as per the POP Placement/Hot Spot documents located on the In-Store Web Job Requirements: Ability to work flexible shifts which may include nights and weekends Planning, Judgement and Decision Making Customer service oriented Organized Ability to climb ladder Problem solving is essential to ensure customer satisfaction Ability to lift up to 50 pounds Familiarity with retail business Commitment to providing customer service Computer literate Stock appropriate inventory levels Efficient time management skills Knowledge of products and supplies Independent thinking as it relates to organizing store Plan work to maximize efficiency and minimize costs Job Details: Company: Shoppers Drug Mart Vacancy Type: Full Time Job Location: Hamilton, ON, CA Application Deadline: N/A Apply Here careers-trivia.net
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