Saturday , September 30 2023

Shoppers Drug Mart Apply – Front Store Supervisor

Website Shoppers Drug Mart

Job Description:

Managing the customer service functions, including cash, cashiers and merchandising.

Job Responsibilities:

  • Answers inquiries regarding location of product, rainchecks, etc.
  • Maintains cleanliness and ensure washrooms are stock with proper items throughout the shift ie. toilet paper/paper towel
  • Provides on-going guidance and instruction
  • Monitors inventory level and informs AFSM/FSM
  • Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
  • Promotes the CSI Survey
  • Ensures shelves are clean and organized with proper rotation
  • Ensures cashier/merchandising staff comply with all store policies and operating procedures
  • Ensures store employees present proper image to the public in accordance with Uniform Policy and Dress Code Guidelines (ie. clean appearance, approved uniform, name badge)
  • Ensures product displays are set up and taken down as directed by the AFSM/FSM
  • Trains cashiers/merchandisers in job functions
  • Resolves customer issues according to established guidelines (refunds, exchanges, etc.)
  • Puts up and takes down flyer/event POP as per the POP Placement/Hot Spot documents located on the In-Store Web

Job Requirements:

  • Ability to work flexible shifts which may include nights and weekends
  • Planning, Judgement and Decision Making
  • Customer service oriented
  • Organized
  • Ability to climb ladder
  • Problem solving is essential to ensure customer satisfaction
  • Ability to lift up to 50 pounds
  • Familiarity with retail business
  • Commitment to providing customer service
  • Computer literate
  • Stock appropriate inventory levels
  • Efficient time management skills
  • Knowledge of products and supplies
  • Independent thinking as it relates to organizing store
  • Plan work to maximize efficiency and minimize costs

Job Details:

Company: Shoppers Drug Mart

Vacancy Type:  Full Time

Job Location: Hamilton, ON, CA

Application Deadline: N/A

Apply Here