Shoppers Drug Mart Apply – Post Office Clerk

Job Description:

To provide prompt and superior customer service at the retail postal outlet.

Job Responsibilities:

• Controls cash, money order, and stamp inventory in accordance with prescribed cash handling policies and procedures
• Ensures loss prevention systems and procedures are performed according to guidelines
• Provides superior and efficient customer service
• Maintains a neat and organized postal service area and presents proper image to public according to Uniform Policy and Dress Code Guidelines (eg. clean appearance, approved uniform, name badge)
• Answers enquiries and resolves customer complaints regarding postal services
• Ability to upsell and recommend postal services and promotions to all customers
• Abides by the customer service program (SERVE) as prescribed by Canada Post Corporation

Job Requirements:

• Troubleshoot cash and tally differences
• Perform other duties as required including Cash duties
• Effective verbal and written communication skills
• Problem solving to ensure customer satisfaction
• Commitment to providing customer service
• Ability to work independently and as part of a team
• Planning, Judgement and Decision Making
• Experience with registration and postal authorization issues
• Ability to work in a fast pace environment
• Plan work to maximize efficiency and minimize costs

Job Details:

Company: Shoppers Drug Mart

Vacancy Type:  Full Time

Job Location: Scarborough, ON, CA

Application Deadline: N/A

Apply Here

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