
Website Shoppers Drug Mart
Job Description:
To provide prompt and superior customer service at the retail postal outlet.
Job Responsibilities:
- Controls cash, money order, and stamp inventory in accordance with prescribed cash handling policies and procedures
- Ensures loss prevention systems and procedures are performed according to guidelines
- Provides superior and efficient customer service
- Maintains a neat and organized postal service area and presents proper image to public according to Uniform Policy and Dress Code Guidelines (eg. clean appearance, approved uniform, name badge)
- Answers enquiries and resolves customer complaints regarding postal services
- Ability to upsell and recommend postal services and promotions to all customers
- Abides by the customer service program (SERVE) as prescribed by Canada Post Corporation
Job Requirements:
- Troubleshoot cash and tally differences
- Perform other duties as required including Cash duties
- Effective verbal and written communication skills
- Problem solving to ensure customer satisfaction
- Commitment to providing customer service
- Ability to work independently and as part of a team
- Planning, Judgement and Decision Making
- Experience with registration and postal authorization issues
- Ability to work in a fast pace environment
- Plan work to maximize efficiency and minimize costs
Job Details:
Company: Shoppers Drug Mart
Vacancy Type: Full Time
Job Location: Scarborough, ON, CA
Application Deadline: N/A
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