Shoppers Drug Mart Careers – Beauty Boutique Manager

Job Description:

To manage resources of the Beauty Boutique department in order to maximize and achieve sales targets. To model excellence in customer service and demonstrate the highest level of professionalism to every customer and staff member. The ideal Beauty Boutique Manager will:

Job Responsibilities:

• Monitors and communicates CSI survey results and objectives with team members
• Strives at a minimum to achieve and meet sales total department targets
• Ensures sales maximized through developing effective sales techniques
• Always put the Customer first and provides superior customer service, consultations, demonstrations (ie: make-up applications, skin consultations, and fragrance demonstrations)
• Utilizes corporate Sales Tracking Tools and Dashboard to set sales goals and adapt sales program to meet targets
• Sells to customers and coaches / mentors staff in selling skills
• Assists in determining that financial objectives for Beauty Boutique department are established and achieved
• Ensures brand sales are tracked and annual targets are achieved
• Ensures staff achieve productivity objectives

Job Requirements:

• Cosmetic experience – Proven ability to demonstrate make-up application, fragrance, skin care consultations
• Planning, Judgment and Decision Making
• Commitment to providing excellence in Customer Service
• Previous experience in leading a team
• Effective verbal and written communication skills
• Ability to analyze situations based on business observations and identify people that need special attention
• Ability to bend and stretch to stock shelves
• Ability to work in a fragrance filled environment
• Work in conjunction with the Associate-Owner and Front Store Manager to prepare and implement the Yearly Marketing Plan
• Ability to climb ladder
• WORKING CONDITIONS
• Ability to work flexible shifts which may include nights and weekends
• Ability to lift up to 50 pounds
• Customer service oriented
• Develops a yearly plan for personal development
• Judgment & decisions would be made based on ability to ask the right questions leading to product choice for the appropriate solutions
• Sales experience with a proven track record of achieving sales goals
• This position requires the ability to act upon tasks and goals outlined by management
• Independent thinking and decision making when dealing with issues related to customer’s needs and wants

Job Details:

Company: Shoppers Drug Mart

Vacancy Type:  Full Time

Job Location: Vancouver, BC, CA

Application Deadline: N/A

Apply Here

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