
Website Shoppers Drug Mart
Job Description:
Maintain excellent customer service and checkout area for prompt and accurate processing of the customer’s order.
Job Responsibilities:
- Performs stock counts and orders for designated areas
- Provides excellent customer service and positively engages with all customers
- Answers inquiries regarding location of product, rain-checks, refunds, PC Optimum
- Ensures proper documentation completed with respect to customers receipt and return of goods
- Accurately scans or enters product data
- Completes merchandising tasks as directed and maintains efficient flow of merchandise from backroom to sales floor
- Asks for customer’s PC Optimum Card during each transaction
- Advises appropriate person regarding stock outs/shortages
- Accurately accounts for cash and coupon, lottery, and PC Optimum
- Greets all customers and displays warm demeanor
- Maintains a neat and organized checkout area
- Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)
Job Requirements:
- Balance teamwork and efficiency in processing the customer order
- Well organized with ability to record keep
- Cope with register and credit authorization issues
- Strong computer and register skills
- Troubleshoot cash issues
- Ability to work independently
- Ability to provide a proactive approach in customer service and problem-solving
- Ability to function as part of the team in a fast paced environment
- Organization and neatness
- Determine customer satisfaction
- Efficiency in processing the customer order
- Effective verbal and written communication skills
- Planning, Judgement and Decision Making
Job Details:
Company: Shoppers Drug Mart
Vacancy Type: Full Time
Job Location: Hamilton, ON, CA
Application Deadline: N/A
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