Monday , March 27 2023

Shoppers Drug Mart Hiring – Post Office Clerk

Website Shoppers Drug Mart

Job Description:

To provide prompt and superior customer service at the retail postal outlet.

Job Responsibilities:

  • Answers enquiries and resolves customer complaints regarding postal services
  • Ability to upsell and recommend postal services and promotions to all customers
  • Controls cash, money order, and stamp inventory in accordance with prescribed cash handling policies and procedures
  • Maintains a neat and organized postal service area and presents proper image to public according to Uniform Policy and Dress Code Guidelines (eg. clean appearance, approved uniform, name badge)
  • Maintains proper security of cash and mail
  • Abides by the customer service program (SERVE) as prescribed by Canada Post Corporation
  • Provides superior and efficient customer service
  • Ensures loss prevention systems and procedures are performed according to guidelines

Job Requirements:

  • Troubleshoot cash and tally differences
  • Efficient time management skills
  • Ability to work in a fast pace environment
  • Effective verbal and written communication skills
  • Perform other duties as required including Cash duties
  • Organized and detailed oriented
  • Customer service oriented
  • Plan work to maximize efficiency and minimize costs
  • Ability to work flexible shifts which may include nights and weekends
  • Ability to climb ladder
  • Commitment to providing customer service
  • Register Skills
  • Ability to lift up to 50 pounds
  • Ability to work independently and as part of a team
  • Planning, Judgement and Decision Making
  • Experience with registration and postal authorization issues
  • Problem solving to ensure customer satisfaction
  • Computer literate

Job Details:

Company: Shoppers Drug Mart

Vacancy Type:  Full Time

Job Location: Burlington, ON, CA

Application Deadline: N/A

Apply Here