
Website Shoppers Drug Mart
Job Description:
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers.
Job Responsibilities:
- Customer ServiceGreet customer promptly and gather prescription information according to Standard Operating Procedures
- Refer to the pharmacist all clinical inquiries, for example, those related to medication purpose, use and recommendations (including prescriptions, OTC’s, and restricted sale products); diseases and conditions; professional fees; and other inquiries as required by law or company policy
- Set realistic customer expectations as to wait times and effectively communicate the time to the customer
- Perform duties in priority according to Role assigned on Role Assignment Schedule
- Locate and cash out prescriptions and any ancillary items, according to Standard Operating Procedures
Job Requirements:
- MS Office
- The above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.
- Strong attention to detail
- Exceptional customer service skills with a talent for building customer loyalty
- Effective organizational skills, ability to multi task
- Effective communication skills
- High School Diploma
- Diploma from a Pharmacy Assistant credited course preferred
- Retail Experience an Asset
- Problem Solving Skills
Job Details:
Company: Shoppers Drug Mart
Vacancy Type: Full Time
Job Location: Toronto, ON, CA
Application Deadline: N/A
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