
Website Shoppers Drug Mart
Job Description:
To provide prompt and superior customer service at the retail postal outlet.
Job Responsibilities:
- Maintains proper security of cash and mail
- Loss Prevention
- Abides by the customer service program (SERVE) as prescribed by Canada Post Corporation
- Maintains a neat and organized postal service area and presents proper image to public according to Uniform Policy and Dress Code Guidelines (eg. clean appearance, approved uniform, name badge)
- Controls cash, money order, and stamp inventory in accordance with prescribed cash handling policies and procedures
- Ability to upsell and recommend postal services and promotions to all customers
- Answers enquiries and resolves customer complaints regarding postal services
- Ensures loss prevention systems and procedures are performed according to guidelines
- Customer ServiceProvides superior and efficient customer service
Job Requirements:
- Register Skills
- Perform other duties as required including Cash duties
- Ability to work in a fast pace environment
- Computer literate
- Problem solving to ensure customer satisfaction
- Ability to lift up to 50 pounds
- Troubleshoot cash and tally differences
- Customer service oriented
- Experience with registration and postal authorization issues
- Ability to work flexible shifts which may include nights and weekends
- Ability to climb ladder
- Organized and detailed oriented
- Plan work to maximize efficiency and minimize costs
- Ability to work independently and as part of a team
- Planning, Judgement and Decision Making
- Efficient time management skills
- Effective verbal and written communication skills
- Commitment to providing customer service
Job Details:
Company: Shoppers Drug Mart
Vacancy Type: Full Time
Job Location: Vancouver, BC, CA
Application Deadline: N/A
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