Shoppers Drug Mart Jobs – Post Office Clerk

Job Description:

To provide prompt and superior customer service at the retail postal outlet.

Job Responsibilities:

• Maintains proper security of cash and mail
• Loss Prevention
• Abides by the customer service program (SERVE) as prescribed by Canada Post Corporation
• Maintains a neat and organized postal service area and presents proper image to public according to Uniform Policy and Dress Code Guidelines (eg. clean appearance, approved uniform, name badge)
• Controls cash, money order, and stamp inventory in accordance with prescribed cash handling policies and procedures
• Ability to upsell and recommend postal services and promotions to all customers
• Answers enquiries and resolves customer complaints regarding postal services
• Ensures loss prevention systems and procedures are performed according to guidelines
• Customer ServiceProvides superior and efficient customer service

Job Requirements:

• Register Skills
• Perform other duties as required including Cash duties
• Ability to work in a fast pace environment
• Computer literate
• Problem solving to ensure customer satisfaction
• Ability to lift up to 50 pounds
• Troubleshoot cash and tally differences
• Customer service oriented
• Experience with registration and postal authorization issues
• Ability to work flexible shifts which may include nights and weekends
• Ability to climb ladder
• Organized and detailed oriented
• Plan work to maximize efficiency and minimize costs
• Ability to work independently and as part of a team
• Planning, Judgement and Decision Making
• Efficient time management skills
• Effective verbal and written communication skills
• Commitment to providing customer service

Job Details:

Company: Shoppers Drug Mart

Vacancy Type:  Full Time

Job Location: Vancouver, BC, CA

Application Deadline: N/A

Apply Here

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