
Website The Hospital for Sick Children
Job Description:
This position will initially be assigned to join the team leading an important business and technology transformation initiative. On this assignment, you will contribute to the implementation of a new platform which aims to improve the internal experience of SickKids research community by integrating previously siloed business functions. This position will play a key role in ensuring project objectives and long-term desired benefits are met through the development and execution of organizational change and communication activities that maximize end-user adoption and usage of this new platform.
Job Responsibilities:
- Support colleagues within Research IT with operational projects, enhancements, and change requests relating to agreed scope of deliverables by ensuring IT activities are progressing as planned and meeting documented requirements
- Transition to operations plans, solicitation of user feedback, and reporting on change and success metrics
- Work with a cross-functional team of analysts, developers, coordinators, and managers, as well as business representatives and other technical resources (corporate IT and vendors) to support and enable delivery
- Project charters, scoping documents, delivery plans, risk and issue logs, budgets, and reports
- Provide cross-coverage and vacation coverage as required for similar roles within Research IT
- Ensure that all steps from requirement analysis through to product selection, implementation, testing and production are carried out in an optimum way to ensure successful and timely completion of the project
- Attend and lead a variety of meetings (stand-ups, working groups, stakeholder meetings, steering committees, workshops, and training sessions, etc.), by coordinating logistics, preparing content, facilitating, and appropriately documenting actions, decisions, and other key notes
- Training activities and materials
- Delivery communications, including the creation and promotion of written and visual content for multiple internal audiences (project team, decision-making stakeholders, and end-users)
- Visualization of work through roadmaps and schedules
- Manage the end-to-end lifecycle of assigned projects to ensure successful and timely completion of desired outcomes, including initiation / inception, procurement (RFI, RFQ, RFP), delivery, and implementation phases
- Lead the design, development, and delivery of implementation activities, such as:
- Organizational change management strategies and tactics
Job Requirements:
- Experience managing vendor relationships and delivery statements of work (SOWs).
- Experience on complex IT initiatives, system integration projects, and implementing vendor-supplied systems.
- 7-10 years working experience. 3-5 years of which must be as a Project Manager in a technical / IT environment, with at least 2 years in a project lead role.
- Technical Knowledge: familiarity with the software development lifecycle (SDLC), requirements elicitation, and backlog management. Familiar and highly capable with 0365, collaboration software (JIRA & Confluence), and project management applications.
- Professional Knowledge: familiarity with project management frameworks, agile methodologies, communication and organizational change management frameworks.
- Overcomes Challenges: ability to draw upon negotiation skills and conflict resolution strategies to work with multiple stakeholders, internal teams, and vendors to obtain buy-in and support to ensure the success of projects. Can perform complex analysis and implement remedies that meet the needs of challenging situations.
- Organizational Change & Communications: exceptional presentation, facilitation, and written communication skills. Well-versed in internal communication practices and change communication best practices. Demonstrated ability to convert complex technical information to plain language.
- Collaboration & Influence: ability to thrive in a highly collaborative and consensus driven environment. Experience working in large-scale and complex project team environments with multiple internal, external, and senior stakeholder groups. Ability to influence others and move toward a common vision or goal.
Job Details:
Company: The Hospital for Sick Children
Vacancy Type: Full Time
Job Location: Toronto, ON, CA
Application Deadline: N/A
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