Sobeys Jobs – IT Operations Analyst

Job Description:

Sobeys is full of exciting opportunities and we are always looking for bright new talent to join our team! We currently have an opportunity for an IT Operations Analyst to join our IT department based out of our office in Stellarton, NS.

Job Responsibilities:

• Participate in Training Activities relating to changes in procedures, methodologies, problem resolution techniques, and ongoing support
• Update the IT Operations procedural library as directed; This includes the creation, refinement, and publication of IT Operations and Data Centre Standards and procedures
• Analyze and liaise with operations support groups and vendors to resolve issues affecting IT Operations and the Data Centre infrastructure
• Participate in the delivery of industry standard, state of the art solutions for IT Operations including controls,, scheduling, monitoring and process, as directed
• Participate in operational and Data Centre infrastructure related initiatives and implementation of any changes
• Participate in analyzing, determining, and implementing changes that improve departmental efficiencies and overall cost of operation
• You will be working in a 24/7 365 day Operation on a rotating shift schedule

Job Requirements:

• Proven ability to prioritize, document, analyze, track, and resolve problems as they relate to IT Operations
• Ability to develop, refine, and implement IT Operations standards
• Experience with Data Centre monitoring and scheduling techniques
• ITIL foundations Certified preferred
• Strong skills in customer service and vendor interaction
• College Diploma in IT or Experience in IT Operations
• Thorough knowledge of data centre infrastructure components related to Power, UPS, HVAC, Switch-gear, Fire Suppression, and Security
• Proven knowledge of Control-M and batch processing techniques
• Ability to provide knowledge transfer to IT Operations staff as appropriate
• Ability to multi task effectively, manage a stressful environment as well as demonstrate a desire and willingness to learn
• Ability to evaluate past problem history and develop historical trends in order to improve future service delivery
• Experience with multiple operating systems; specifically AIX and Windows

Job Details:

Company: Sobeys

Vacancy Type:  Full Time

Job Location: Stellarton, NS, CA

Application Deadline: N/A

Apply Here

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