Tesco Vacancies 2023 – Phone Shop Customer Assistant

Job Description:

Every part of Tesco Mobile puts our 5 million customers first – our tariffs, our shops and our award-winning Customer Care. We’ve teamed up with O2, giving our savvy customers 99% coverage. In our stores, our colleagues aren’t on commission. It’s all about finding our customers the perfect phone and tariff

Job Responsibilities:

• You will engage the team to deliver the best availability for customers throughout the day, and coach the team to focus on the customer first and the task second
• You will support with people routines, such as wages, reviews, sickness and absence meetings and performance management
• You will understand the teams development needs and support your Team Manager to grow colleague capability, through on the job coaching
• You will support with the recruiting and training of all colleagues, including reviewing applications and organising interviews
• You will deliver a great shopping trip for customers everyday, ensuring the team work effectively as per the operating model
• You will consider safety in all you do, so every colleague and every customer get home safe every day, and keep the Store Manager and Team
• Manager informed of any issues that may arise
• You will organise the Phone Shop rota to cover all necessary shifts, in line with costs signed off by my Team Manager
• You will role model great standards of dress and ensure my department cleanliness standards are high
• You will work with the business to grow sales, and support the team to achieve our Tesco Mobile targets

Job Requirements:

• Get to know your customers, greet them with a smile and serve them with pride
• Take time to listen, and help out wherever you can
• Make decisions that are right for our customers
• Be passionate and knowledgeable about our products and services
• Always be there, on time and properly presented.

Job Details:

Company:  Tesco PLC

Vacancy Type:  Full Time

Job Location: Manchester, England, UK

Application Deadline: N/A

Apply Here

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