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Website Translink
Job Description:
At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.
Job Responsibilities:
- The IT Change Control Coordinator ( IT CCC) is responsible for assessing, reviewing and coordinating the BTS department’s IT change and release management processes including reviewing workflow and processes, recommending changes ensuring they are within pre defined agreements, auditing changes ensuring proper tracking, controlling escalations and preparing management reports.
- The IT CCC coordinates the “cradle-to-grave” lifecycle of IT changes and new systems releases as per Service Level Agreements (SLA’s).
- The IT CCC ensures that changes are released on schedule and that IT management and the business are properly informed as to the timing and the results of all systems and applications changes.
- The IT CCC chairs the weekly Change Advisory Board (CAB) meetings.
- Provides education to IT staff on related processes and provides training as required in the use of automated support tools.
Job Requirements:
- Requires two and one-half (2 l/2) years experience providing technical support in a networked environment coordinating changes and new systems releases, prioritizing and coordinating workflow and processes.
- A further period of up to six (6) months is required to become familiar with the corporate IT environment, its operating systems, software and procedures.
- Requires Grade 12 graduation plus a one (1) year certificate program from a recognized institute of technology specializing in information systems including various Microsoft versions and associated computer related courses, word processing and spreadsheets, etc.
Job Details:
Company: Translink
Vacancy Type: Full Time
Job Location: Greater Vancouver, BC, CA
Application Deadline: N/A
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