UBC Job Opportunities – Graduate Program Manager

Job Description:

The School of Journalism, Writing, and Media (JWAM) is a unit focused on innovative research and teaching in journalism and media, writing, and communication, with programs and courses for undergraduate and graduate studies in Journalism and Writing Studies. Contributing to the development of scholarly and professional journalistic communication and media competencies across and beyond UBC, the School creates unique opportunities for students to succeed as practiced writers, journalists and media professionals in an era of significant shifts in communication technology and culture. UBC is undergoing significant changes in writing and communication instruction.

Job Responsibilities:

• Manages organization and operation of the Master of Journalism program. Ensures a high level of integrity so all applicants are treated equitably and in line with UBC and JWAM policies.
• Develops and evaluates effectiveness of programs and events and makes recommendations for future improvements. Identifies areas where programs and services would support and enhance student academic success and engagement. Proposes, develops and delivers new programs and services as appropriate.
• Manages recruitment process for Master of Journalism program through liaising with UBC and Faculty of Arts communications and marketing teams, leading and organizing the School’s participation in graduate student fairs, and leading prospective student advising and information sessions.
• Oversees progress trajectory of the graduate students and works directly with the students regarding academic progress concerns. Assists students with course selection to ensure they meet degree requirements and program prerequisites.
• Advises students on financial assistance and all internal and external award competitions. Manages internal and external award competitions and assesses students’ eligibility for internal and external awards.
• Liaises with Faculty of Graduate and Post-doctoral Studies and other UBC departments on all aspects of admissions and recruitment. Facilitates the admission of successful students and advises them on their academic program requirements. Interprets and applies University, Faculty and JWAM policies and proposes exceptions to the policy as it applies to individual students.
• Plans, develops and implements a comprehensive orientation program for incoming students and develops an orientation manual for students. Develops and manages events such as an orientation session, workshops and presentations focusing on special areas such as scholarships, graduate studies or career opportunities.
• Manages complex tools such as the admissions database and online application system. Evaluates all aspects of applications made to the Master of Journalism program including degree requirements, eligibility, and English language proficiency scores when applicable.

Job Requirements:

• Experience in post-secondary advising and administration, particularly for graduate programs is preferred.
• Exceptional interpersonal skills with a strong customer service attitude (creative, diplomatic, interculturally sensitive, patient, tactful, etc.).
• Exceptional oral and written communications skills.
• Expert time management, organization, work prioritization skills and the ability to consistency meet deadlines.
• Self-motivated, takes initiative and the ability to make decisions independently.
• Must be sensitive, tactful and articulate in dealing with students, staff and faculty in a multi-cultural context.
• Demonstrated ability to multi-task and coordinate numerous projects inherent within a multi-faceted student-centered work environment.
• Effective analytical, problem-solving and decision-making skills.
• Ability to work under pressure with a proactive approach to solving problems and envisioning consequences beyond immediate issues.
• Expertise in working both independently and in cross-functional teams.
• Genuine interest in graduate student development and research in JWAM.
• Information technology skills are required, including word processing, desktop publishing, spreadsheets, report design, web design technologies, and communications.
• A strong comfort level in adapting to new technologies.
• Familiarity with university student and scheduling systems including SISC, FSC, Scientia, WordPress and Canvas an asset.
• Undergraduate degree in a relevant discipline. Minimum of one to two years of related experience, or an equivalent combination of education and experience

Job Details:

Company: The University of British Columbia

Vacancy Type:  Full Time

Job Location: Greater Vancouver, USA

Application Deadline: N/A

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