United Airlines Flight Attendant 2023 – Language Desk

Job Description:

Travel subject to service charges/restrictions. Bonuses awarded only under terms of United’s policies.

Job Responsibilities:

• Efficiently handle special requests; assist all customers including those with disabilities using United guidelines
• Consistently deliver a standard-setting product to our customers
• Utilize customer service and sales techniques to effectively address customer needs
• Be accountable for all scheduled telephone time to meet service level goals
• Maintain statistical excellence in all areas to support productivity goals
• Handle incoming phone calls from the Foreign Language Desk (FLD) that include booking global itineraries and answering inquiries from customers
• Maintain an ergonomically correct work area

Job Requirements:

• Must be fluent in Hebrew (written and spoken) (language assessment test will be administered)
• Must be able to attend a full-time (8 ½ hour) training class within a 24 hour period in the Reservations Office in Greenspoint
• Excellent listening skills
• Must be 18 years of age or older
• Must be flexible to work any shift within a 24-hour period including days, nights, weekends, and holidays
• Must be fluent in English (written and spoken)
• Excellent written and verbal communication skills
• Previous customer service experience required
• Previous sales experience preferred
• Must have experience using computers, including MS Outlook and Office Communicator (Instant Messaging)

Job Details:

Company: United Airlines

Vacancy Type:  Full Time

Job Location: Houston, TX

Application Deadline: N/A

Apply Here

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