Sunday , December 10 2023

United Airlines Flight Attendant 2023 – Language Desk

Website United Airlines

Job Description:

Travel subject to service charges/restrictions. Bonuses awarded only under terms of United’s policies.

Job Responsibilities:

  • Efficiently handle special requests; assist all customers including those with disabilities using United guidelines
  • Consistently deliver a standard-setting product to our customers
  • Utilize customer service and sales techniques to effectively address customer needs
  • Be accountable for all scheduled telephone time to meet service level goals
  • Maintain statistical excellence in all areas to support productivity goals
  • Handle incoming phone calls from the Foreign Language Desk (FLD) that include booking global itineraries and answering inquiries from customers
  • Maintain an ergonomically correct work area

Job Requirements:

  • Must be fluent in Hebrew (written and spoken) (language assessment test will be administered)
  • Must be able to attend a full-time (8 ½ hour) training class within a 24 hour period in the Reservations Office in Greenspoint
  • Excellent listening skills
  • Must be 18 years of age or older
  • Must be flexible to work any shift within a 24-hour period including days, nights, weekends, and holidays
  • Must be fluent in English (written and spoken)
  • Excellent written and verbal communication skills
  • Previous customer service experience required
  • Previous sales experience preferred
  • Must have experience using computers, including MS Outlook and Office Communicator (Instant Messaging)

Job Details:

Company: United Airlines

Vacancy Type:  Full Time

Job Location: Houston, TX

Application Deadline: N/A

Apply Here