
Website WHSmith
Job Description:
We are looking for outstanding individuals used to working to challenging business objectives and managing store budgets to join our EDINBURGH ROYAL INFIRMARY store. Looking after a team of circa 13 you will have previous experience of managing performance, from appraisals through to disciplinaries.
Job Responsibilities:
- Drive the team to achieve both individual and store targets including sales, shrink, waste, cash loss and staff costs
- Ensure store is fully compliant with pricing, promotions, legislation and landlord agreements
- Support the Store Manager with employee lifecycle from recruitment to appraisals, training and disciplinary procedures
- Play an active role on the shop floor with the sales team
- Work closely with the Store Manager to identify cost saving measures and sales opportunities through analysis of the profit &loss statement
- Work with the management team to maximise opportunities to drive sales and increase footfall
- Build and maintain strong relationships with the outlet landlords, working closely with them to resolve any problems that may arise
- Deputise for Store Manager in their absence
- Create a customer service led culture which is always striving to improve performance
- Ensure all staff deliver a professional, friendly service to all customers
Job Requirements:
- Leading by example on the shop floor, setting high standards for your team
- Previous experience of working to and achieving demanding targets within tight budgets
- Proven retail experience in a management role
- Working knowledge of profit & loss accounts
- Experience in supporting delivery of store objectives, including maximising sales and controlling shrink
- Coach and mentor the team to improve performance
Job Details:
Company: WHSmith
Vacancy Type: Full Time
Job Location: Edinburgh, Scotland, UK
Application Deadline: N/A
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